An agreement to increase productivity and lower costs.   Regardless of what equipment you own, their ages or their applications, a Customer Support Agreement (CSA) guarantees timely, expert service to keep you on the job. You have more time to run your business, while we perform important service and maintenance tasks.

AVAILABLE BRANDS

  • FACTS

A CSA is an agreement between us and a customer to handle some or all of the customer’s equipment management needs.  Scomat offers the following:


 

TA1: This is a visual inspection of your equipment.

 

TA2: This is a more complete inspection program using the most advanced diagnostic tools. Systematic tests are performed on your engines and equipment.

 

CTS: CTS is designed to help the customer manage his undercarriage system and lower his cost by enhancing the built-in value of CAT undercarriage components and reducing undercarriage inspection time.

 

SOS: SOS Fluid analysis is a thorough, reliable and cost-effective early warning system that quantifies telltale wear elements, dirt and other contaminations in oil and engine coolant. It predicts trouble early allowing you to schedule repairs so that you can manage system performance and increase machine life. You can view your SOS reports on our website.